Terms of service

These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We make every effort to display our products accurately. However, we do not guarantee that product descriptions, images, colors, or other content will be completely accurate, current, or error-free.

We reserve the right to modify, discontinue, or limit the sale of any product at any time without notice.

3. Pricing and Payment

All prices are listed in CAD and are subject to change without notice.

Payment must be received in full before an order is processed and shipped.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

4. Shipping

Orders are processed and shipped in accordance with our Shipping Policy.

Delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.

5. Returns, Exchanges, and Repairs

No Refunds

All sales are final. We do not offer refunds except where required by applicable law.

Exchanges

Exchanges may be requested within 30 days of the purchase date, subject to our Return, Exchange & Repair Policy.

Repairs

After the 30-day exchange period, eligible products may qualify for repair services. Repair requests are subject to inspection and approval.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and website content, is the property of the store owner and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this website without prior written permission.

7. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with or disrupt the operation of the website.
  • Attempt to gain unauthorized access to systems or data.
  • Submit false or misleading information.

Violation of these Terms may result in termination of access to our website and services.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for the product in question.

9. Disclaimer of Warranties

Except where expressly stated, products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of AB without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting to this website.

Continued use of the website following any changes constitutes acceptance of the updated Terms.

- 13. Contact Information

Questions about these Terms of Service can be directed to:

Business Name: Jayde and Gems
Business email: Jaydeandgems_@putlook.com

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service..